Frequently Asked Questions
1. Why is my marker double firing or
firing full auto?
2. Why does my marker leak at the tank
connection?
3. Why is my marker leaking from the
barrel?
4. Why does my marker leak near the
upper gas line connection?
5. Why does my marker leaks at the
tank adapter fitting?
6. Why is my marker having poor
accuracy?
7. Why is my marker breaking
paintballs?
8. Why is the velocity of the marker
inconsistent?
9. Why is my marker's velocity so low?
10. Why is my marker feeding too many
paintballs?
11. Why is my Flatline™ Barrel
breaking paintballs?
12. Why am I having problems with
poor accuracy or poor distance?
13. Why is my Response™ Trigger not
working properly?
14. Why is my E-Grip™ not working
properly?
15. Why is my low pressure kit not
working properly?
16. Why is my Cyclone® feeder not
working properly?
1. Why is my marker double firing or firing full
auto?
Wrong or bad oil - We recommend Hoppes # 9
oil. Some other oils may cause the O-rings to shrink
or swell.
Low or empty tank - The tank must have enough
air to cycle the marker properly.
Bad or worn rear bolt - Look for rounded
edges where rear bolt and sear meet. If rear bolt is
rounding off, it should be replaced.
Bad or worn sear - Look for rounded edges
where rear bolt and sear meet. If the sear is
rounding off, it should be replaced.
Combination of sear and rear bolt - Look for
rounded edges where rear bolt and sear meet. If both
edges are rounding off then both pieces should be
replaced.
Weak or damaged drive spring - If drive
spring is damaged, bent or rusty, it should be
replaced. A new drive spring measures about 4 ¼
inches long. If it's closer to 4 or less, replace
spring.
Bad valve - If something is wrong with the
valve, it should be replaced.
Bad rear bolt O-ring - Some oils will shrink
or swell the O-rings. When an O-ring shrinks, it
allows too much air to get around it and may not
blow back properly. If it swells, it may hang up on
the power tube as it travels in and out.
Cracked power tube - This is for the 98
Custom™, Custom Pro™, and A-5's only. If a power
tube cracks, it will allow too much air to escape
and not give enough air for a proper blow back on
the rear bolt.
Wrong or bad sear spring - If the sear spring
is too stiff, weak, long or short, it may not work
properly. Make sure to use the proper one for the
marker.
Loose or missing valve bolts - This is for
the 98 Custom™ and Custom Pro™ only. The valve is
held secure in the marker by the valve bolts. If
they are loose or missing from the marker, then the
valve will move back and forth. This will give you
inconsistency on your velocity, or make it fire
erratically.
Ball latch in backwards - If a ball latch is
in backwards, the front bolt may become hung up on
it and slow it down enough to keep it from
re-cocking properly. If this happens, the ball latch
may break off and allow the paintballs to feed a few
at a time.
Bent linkage arm - If the linkage arm is
bent, the front and rear bolt may not properly move
together, or the linkage arm may rub against the
sides of the receiver too hard. This may slow the
movement of the front and rear bolts down enough to
make the marker skip fire or full auto.
2. Why does my marker leak at the tank
connection?
Bad tank O-ring - The tank O-rings are a
common wear item and may go bad after a few uses.
It's a good idea to have extra O-rings on hand at
all times. O-rings last longer if you put a little
oil on them before screwing the tank on the marker.
Damaged tank adapter - The tank adapter
should be replaced if the marker has been dropped on
the adapter or there is something wrong with the
threads.
Damaged or bad tank valve - Check the threads
for any stripping damage. If the threads are
stripped, the center pin in the valve may not seal
and may cause a leak.
3. Why is my marker leaking from the barrel?
Possible bad valve internals - If there is a
constant leak it may be the valve leaking. If the
valve is leaking you can try two different things:
- Cock the bolt back and try to fire a few
times to seal it up.
- If you put a few drops of oil in the tank
adapter and fire it through, this may lubricate
the internals of the valve and help seal it up.
If neither of these fixes the problem, you
should replace the valve.
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4. Why does my marker leak near the upper gas
line connection?
Damaged fitting on the gas line - There may
be bad threads on the fitting or gas line allowing
the air to come out around them. If the threads look
good, they may need to be re-sealed. Use Teflon™
tape or Loc-Tite™ on the threads to help seal them.
5. Why does my marker leaks at the tank adapter
fitting?
Possible bad fitting - This may be bad
threads on the gas line or tank adapter allowing the
air to flow around them. If the threads look good,
they may still need to be re-sealed. Use Teflon™
tape or Loc-Tite™ to help seal them.
6. Why is my marker having accuracy problems?
Water, oil, or paint in barrel - Make sure
the barrel is as dry as possible. If there is any
moisture in the barrel such as water, oil, or paint,
this will affect the accuracy.
Bad or poor quality paintballs - When
paintballs are old, dimpled, ovaled, or are coated
with oil, they will not fly accurately and should be
replaced.
Velocity too high - If the velocity is set on
high, you are going to be forcing the paintballs
through the barrel, which may cause them to be fired
erratically.
Bad or damaged barrel - If the barrel has
burrs, dents or any other rough edges, paintballs
will not fire accurately.
7. Why is my marker breaking paintballs?
Bad or poor quality paintballs - The better
the paintball, the better the performance. If you
are using a low-grade paintball, or a paintball that
is soft or out of shape, it may break or fire
inaccurately.
Bad or dirty barrel - If the barrel is
machined wrong or has burrs, it can cause breakage.
Also make sure the barrel is clean. Dirt and debris
may cause serious damage.
Bad or worn out ball latch - A bad ball latch
can allow more than one ball at a time to fire,
pushing the balls against each other as they are
fired and causing them to break. If this happens,
the latch should be replaced.
Velocity set too high - If the velocity is
set too high, then it may push too hard on the
paintball, causing damage.
Ball latch in backwards - If the ball latch
is in backwards, this will put a strain on the
paintballs, forcing them to break.
8. Why is the velocity of the marker
inconsistent?
Tank too cold or too hot - CO2 is a very
inconsistent air that can affect the velocity
depending on its temperature. Cold will bring the
velocity down. Heat will take the velocity up.
Bad front or rear bolt O-ring - If the
O-rings are catching on anything (barrel or power
tube), this might slow their action down, causing
the velocity to jump around.
Missing or loose valve bolts - If these bolts
are loose or missing, the valve is able to move
around, causing the velocity to jump around.
9. Why is my marker's velocity so low?
Weak or short drive spring - If the spring is
not pushing as hard as it's supposed to, the rear
bolt will not hit the valve as hard as it should for
a good shot. If this is the case, the spring should
be replaced.
Cracked power tube - This is for the 98
Custom™, Custom Pro™, and A-5™ only. If a power tube
is cracked, the air will release out of the side and
not allow the valve to get enough air through the
power tube for a good shot.
Velocity screw in too far - Make sure that
the velocity screw is not in too far. This will
significantly decrease your velocity. Turn
counterclockwise to make it higher and clockwise to
make it lower.
10. Why is my marker feeding too many paintballs?
Broken or missing ball latch - When a ball
latch is broke or missing, this can cause the
paintballs to load a few at a time, causing them to
break.
11. Why is my Flatline™ Barrel breaking
paintballs?
Burrs on barrel or adapter - If there are
burrs in the barrel or adapter, this can create an
edge where the paintball can catch and break inside
the barrel.
Velocity set too high - With the Flatline™
Barrel there is a distinctive curve inside that the
ball travels through. If the velocity is set too
high (over 300 PSI), then you are putting more
stress on the ball, causing the ball to break
easier. For premium flight, set your velocity at
around 280 PSI.
Weak or bad paintballs - Better paintballs
will have the best results. Low grade, soft, old, or
dimpled paintballs will have more problems getting
through the barrel smoothly, and will break much
easier.
Dirty barrel - The barrel must be clean to
shoot effectively. Any kind of paint shells,
fragments or paint build up should be cleaned out to
reduce breakage.
12. Why am I having problems with poor accuracy
or poor distance?
Oval shaped or poor quality paintballs -
Better paintballs will have the best results. Low
grade, soft, old, or dimpled paintballs will have
more problems getting through the barrel smoothly,
and won't be as accurate.
Dirty barrel - The barrel must be clean to
shoot effectively. Any kind of paint shells,
fragments or paint build up should be cleaned out to
reduce inaccuracy.
Velocity set too high - The ball travels
through a distinctive curve inside the barrel. If
the velocity is set too high (over 300 PSI), then
you are putting more stress on the ball, causing the
paint to break easier. For premium flight, set your
velocity at around 280 PSI.
Sand blasted finish inside may be worn - If
you are getting shorter distances from your
paintballs, take the barrel off and look to see if
there is a smooth looking finish on the inside. If
so, this may be the result of the sandblast finish
wearing off. The finish needs to be rough on the
inside for the balls to grab hold, giving them the
backspin they need for extra distance. If this is
the case then you can send the barrel in to the pro
shop and we can sandblast the barrel for you.
13. Why is my Response™ Trigger not working
properly?
Not enough air in tank - Check your tank. If
the pressure is too low, this may keep the trigger
from working properly. If you're not sure about the
pressure, try another tank or get a fresh fill.
Stripped threading on power tube or receiver
- If the power tube or receiver threading is
stripped, where the fittings are attached, there
might not be a good seal.
Bad O-rings on fittings - If there are any
leaks in the Response™ Trigger kit, the trigger will
not seal up and fire properly. Check the O-rings on
the fittings to see if there are any tears. Replace
if needed.
14. Why is my E-Grip™ not working properly?
Low battery - Try a new battery first.
Sometimes if a battery is too weak, it won't have
enough power to push the armature pin into the sear.
Disconnected or damaged wires - If any wires
become disconnected, the E-grip will not operate.
Armature pin damaged or mushroomed on ends -
If the armature pin has become mushroomed on its
ends, this can make it too short to engage the sear
properly and should be replaced.
15. Why is my low pressure kit not working
properly?
Air pressure too low - First check your tank
to make sure it has enough air in it. If the air
pressure is too low, there might be some blockage in
the airlines or fittings. Check your regulator to
make sure it's turned up enough to run the system.
If you have a gauge, set it at 325 to 400 PSI.
Regulator not working - If the regulator is
not working properly, it should be fixed or
replaced.
Gauge not working properly - If a gauge is
not getting a proper reading, it should be replaced
for safety and to protect the marker.
16. Why is my Cyclone® feeder not working
properly?
Ratchet or axle damaged - Look at the
ratchet. There is a tooth that catches the axle and
turns it every time the marker is fired. If the
material on the tooth of the ratchet is starting to
break apart, it may not grab the axle and turn it
properly. If it turns without paint but doesn't turn
with paint, then the ratchet may be weakening and
should be replaced.
Bent cylinder piston -If the cylinder piston
is bent, it may cause too much drag and not move
freely enough to cycle every time the marker is
fired. In this case, the piston should be replaced.
Tank too low in pressure - If an air tank
gets too low the Cyclone® feed may stop working.
Fill the tank and try it again.